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Archive for the 'System Status & Alerts' Category

Update: FindIt back up (was: FindIt temporarily unavailable)

Friday, September 14th, 2007

9/14/07 7:08 pm: FindIt is now back up and functioning properly.

FindIt is currently down, affecting the eJournals search page and linking to eJournals from within sources such as databases and GIL.

An update will be posted once the problem has been resolved.

Thanks for your patience.

RSC Downtime on 9/1 and 9/2

Wednesday, August 22nd, 2007

Due to site maintenance, Royal Society of Chemistry journals will be unavailable from 4:00 pm EDT on Saturday, 9/1 to 12:00 noon on Sunday, 9/2. Please be aware in case you experience problems or receive questions about RSC title access during this time.

Update: Webauth back up (was Webauth down temporarily, 7/20/07)

Friday, July 20th, 2007

UPDATE: Webauth is now back up, so access to electronic journals and databases has been restored.

4:45 pm: Due to a power outage at OIT, Webauth is currently down, so users are currently unable to authenticate for access to the library’s electronic journals and databases.

OIT expects to have the problem remedied shortly. An update will be posted when access has been restored.

FirstSearch and WorldCat Concurrent User Messages

Thursday, July 19th, 2007

Please see below regarding a problem with FirstSearch databases and WorldCat.

——- Original Message ——–
Subject: [Galileo] FirstSearch and WorldCat Concurrent User Messages
Date: Thu, 19 Jul 2007 12:51:52 -0400
From: Katie Gohn <katie.gohn@usg.edu>
To: GALILEO Users <galileo@mailbox.gsu.edu>

Dear GALILEO Users,

OCLC is currently experiencing problems with their FirstSearch and
WorldCat services.  User sessions are not being “released” causing
concurrent user limits to be reached.  The problem is currently
intermittent and causes users to receive the following error message:

“Ports full: Your library’s authorized maximum number of users are
currently searching: WorldCat . Please try again in a few minutes or try
another database.”

OCLC hopes to have this problem corrected no later than tomorrow
morning.  We apologize for this inconvenience.  Since the problem is
intermittent, it may be possible to log off and log back in to access
the affected resources.

Any further updates related to this problem will be sent to this list
and posted on the GALILEO Announcements Page.

Thank you,

Katie
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Katie Gohn
GALILEO Support Services

ProQuest outage Saturday night/Sunday morning

Thursday, July 19th, 2007

ProQuest databases will be unavailable from 10:00 pm this Saturday night (7/21) to 10:00 am this Sunday morning (7/22).

Affected databases of greatest interest to GT users are

ABI Inform
Research Library
ProQuest Newspapers
Dissertation Abstracts
Hoover’s Company Capsules

See below for full details.

——- Original Message ——–
Subject: [Galileo] ProQuest and SIRS databases unavailable Saturday, 7-21 to Sunday, 7-22
Date: Thu, 19 Jul 2007 10:29:25 -0400
From: Katie Gohn <katie.gohn@usg.edu>
To: GALILEO Users <galileo@mailbox.gsu.edu>

Dear GALILEO Users,

ProQuest has scheduled a twelve-hour system maintenance beginning
Saturday, July 21, 2007, at 10:00 PM to Sunday, July 22, 2007 at 10:00
AM. During this maintenance, access to ProQuest databases available
through GALILEO will be unavailable. These include:

-ProQuest Platform
(ABI Inform, Research Library, ProQuest Newspapers, Dissertation
Abstracts, and Hoover’s Company Capsules)
-SIRS Platform
(SIRS Researcher and Discoverer, Discoverer WebFind, SKS WebSelect, and
SIRS Interactive Citizenship)

ProQuest has scheduled this maintenance to install many new and exciting
enhancements to their interfaces and products. See the note from
ProQuest below for details on these enhancements.

If you have any questions or need more information, please use GALILEO’s
Contact Us feature or contact OIIT Customer Services at helpdesk@usg.edu.

GALILEO announcements and status updates are available at:
http://www.usg.edu/galileo/status/. Information about the GALILEO
mailing list is available at:

http://www.usg.edu/galileo/about/news/list.phtml

Please encourage others at your institution to subscribe.

Thanks,

Katie
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Katie Gohn
GALILEO Support Services

Potential SFX outage, Fri-Sat., June 29-30

Thursday, June 28th, 2007

FindIt functionality may be limited tomorrow night/early Saturday morning, due to network maintenance, 11pm-7am.

Please be aware in case you experience problems or receive questions about the eJournal/A-Z list results or FindIt buttons/links not working properly during this time.

Full details below….

——– Original Message ——–
Subject: [Galileo] UGA Network Maintenance, June 29, 2007
Date: Thu, 28 Jun 2007 15:58:45 -0400
From: Dave Falke <dave.falke@usg.edu>
To: Galileo@mailbox.gsu.edu

Dear GALILEO Users,

PeachNet has scheduled network maintenance at the University of Georgia on [Friday] June 29, 2007, 11:00 p.m., until Saturday, June 30, 2007, 7:00 [a.m.]

Due to this maintenance, certain portions of GALILEO may become unavailable briefly and intermittently, including:
- Georgia Library Catalogs page, GALILEO Help, including Quick Help, and About GALILEO
- SFX/Find IT services hosted at UGA (sites affected: University of Georgia, Georgia State University, Emory University, Georgia Institute of Technology, Agnes Scott University, University of West Georgia and the Medical College of Georgia)
- Digital Library of Georgia databases and other GALILEO locally hosted databases
- GALILEO Usage Statistics Reporting Tool

If you have any questions or need more information, please use GALILEO’s Contact Us feature or contact OIIT Customer Services at helpdesk@usg.edu.

GALILEO announcements and status updates are available at: http://www.usg.edu/galileo/status/. Information about the GALILEO mailing list is available at http://www.usg.edu/galileo/about/news/list.phtml

Please encourage others at your institution to subscribe.

Thanks,
Dave

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dave Falke
GALILEO Support Services

SFX Outage Sunday June 3, 7am-9:30am

Friday, June 1st, 2007

FindIt functionality will be limited on Sunday morning, June 3, due to an SFX server outage from 7:00 to 9:30 am.

Please be aware in case you experience problems or receive questions about the eJournal/A-Z list results or FindIt buttons/links not working properly during this time.

—– Original Message ——–
Subject: SFX Outage Sunday June 3 7am-9:30am
Date: Fri, 1 Jun 2007 14:26:24 -0400
From: Katie Gohn <katie.gohn@USG.EDU>

Hi Everyone,

The UGA Library has scheduled a network maintenance on Sunday morning
from 7:00AM until 9:30AM. Because the SFX server that hosts your
instance lives on the UGA library network, SFX will be unavailable
during this maintenance window.

This outage will only affect SFX access for the following schools:

University of Georgia
Georgia State University
Georgia Institute of Technology
Emory University
University of West Georgia
Agnes Scott University
Medical College of Georgia

We apologize for any inconvenience this may cause. If you have any
questions or need more information, please use GALILEO’s Contact Us
feature or contact OIIT Customer Services at helpdesk@usg.edu.

<snip>

Katie Gohn
GALILEO Support Services

nature.com scheduled maintenance, Saturday, May 19th

Thursday, May 10th, 2007

On Saturday, May 19th at midnight (EST), NPG will be conducting
important maintenance work on nature.com and the social software
network. We expect that all sites running on these two platforms
will be off-line for approx 30 minutes.

The following journals and applications on nature.com will not be
accessible during the downtime:
- Nature branded journals
- NPG Academic Journals
- All Palgrave Journals
- Librarian Gateway
- Site Licence Administration Accounts
- Blogs and social software tools
Plus, society sites, Nature press site and npg.nature.com.

We apologize for the inconvenience this will cause.
***
Customer Services
Nature Publishing Group

Older SciFinder Scholar clients discontinued July 1

Friday, July 7th, 2006

SciFinder Scholar 2002, 2004 & 2004.1 clients for the PC were discontinued July 1. To continue to access SciFinder Scholar, please download and install the 2006 client from the Library’s web page using the following path - Search & Locate > Search the Databases > Browse by TITLE: > S > SciFinder Scholar > Download client.

IEEE and ASCE access problems

Monday, April 24th, 2006

Because of recent problems with what appeared to be systematic downloading of IEEE and ASCE journal articles that resulted in the temporary interruption of our access, the Library has implemented downloading limits.  We will continue to monitor this situation. Please note that downloading entire collections of data or entire issues of a journal or conference is a violation of copyright law and a violation of Georgia Tech’s licenses with publishers.
For more information refer to our Policy for Use of Online Services.